FAQ
Frequently asked questions
Answers to the most frequently asked questions.
For how many years has D Tech been in the IT industry?
D Tech has over 10 years of experience delivering innovative IT solutions to businesses across Sri Lanka
What industries do you cater to?
We serve a wide range of industries, including retail, education, healthcare, manufacturing, logistics, hospitality, and more.
Can D Tech help with digital transformation?
Yes, we excel at digital transformation by blending modern software, cloud solutions, and smart web strategies to make your business flourish in the digital world.
How do I get a quote for your services?
You can reach out to us via our contact form at dtech.lk, email, or phone, and we’ll provide a free consultation followed by a tailored quote.
Can you help with website design and digital growth?
Yes, we offer website design and development services along with digital growth solutions such as SEO, Meta Ads, LinkedIn Ads, and hosting support. Our goal is to help businesses build a strong online presence and achieve measurable results.
Do you offer ongoing technical support after project completion?
Yes, we provide ongoing technical support and maintenance services after project delivery. This includes troubleshooting, updates, performance monitoring, and regular support to ensure your systems continue to run smoothly.
Do you provide customized solutions?
Yes, all our solutions are tailored to match your business requirements and goals.
What is included in your annual maintenance service?
Our annual maintenance service includes preventive system checks, software updates, issue resolution, performance monitoring, technical support, and regular maintenance activities designed to reduce downtime and improve long-term reliability.
Do you provide hosting solutions for business websites?
Yes, we offer reliable hosting solutions designed for speed, security, and scalability. Our hosting services are suitable for business websites, eCommerce platforms, and custom web applications that require stable performance and dependable uptime.
Can you support both hardware and software requirements?
Yes, we provide support for both hardware and software needs. From quality computer parts and IT equipment to software troubleshooting and business application support, we deliver solutions that help businesses operate efficiently.
Do you offer cybersecurity and data protection services?
Yes, we provide cybersecurity solutions to help businesses protect their systems, data, and digital assets. Our services include security improvements, vulnerability reduction, system protection, and guidance on maintaining a safer IT environment.
What industries do you work with?
We work with businesses across multiple industries by delivering flexible and scalable technology solutions. Our services are tailored to meet the specific operational, technical, and growth requirements of each client.
Can you manage digital advertising campaigns for my business?
Yes, we manage digital advertising campaigns on platforms such as Meta and LinkedIn. We handle audience targeting, campaign setup, optimization, and reporting to help businesses improve reach, generate leads, and increase conversions.
How can I get started with your services?
Getting started is simple. You can contact our team with your requirements, and we will discuss your goals, assess your needs, and recommend the most suitable solution for your business.
What They Say
Hear from our valued customers about their experience, satisfaction, and trust in our service.
Google Rating
Excellent service and professional support. The team was very helpful, responsive, and delivered the work with great attention to detail.
N. E. R. Wickramasinghe
CustomerVery reliable and friendly service. They understood our requirements clearly and provided a smooth experience from start to finish.
Chaminda Perera
CustomerWe are happy with the overall quality of work. The communication was clear, and the final outcome matched our expectations.
